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FAQS

You have questions. We have solutions.

Is MSI the answer to the management needs for my Property?

Yes. MSI is a full-service property management firm with a specialty in affordable housing. Our systems are geared for the monitoring and compliance with the US Department of Housing & Urban Development (“HUD”), New York State Homes and Community Renewal (“HCR”) and New York City Housing Preservation and Development (“HPD”) regulations.

My Affordable Housing Property is struggling and is frustrated with present management – how can you help?

MSI specializes in the management of troubled projects. We have a proven track record of controlling costs, increasing revenues and producing budget surpluses at the properties we manage.

What are the services that MSI offers?

A seasoned team of professionals will be assigned to your property to:

  • Work with the ownership on day to day issues and keep them informed of all situations

  • Prepare and implement a Plan for your Property

  • Prepare Forecasts and Budgets

  • Provide Proposals for any projects

  • Review all bills for payment with Board approval

  • Submit Monthly Reports

  • Assure Regulatory and Loan Compliance

  • Keep up to date on all Permits

  • Make sure the Property is up to code and violations or warnings are taken care of

  • Make sure all repairs are handled as quickly and efficiently as possible

  • Project Management of repairs and renovations

  • Manage and schedule the staff

  • Maintain Inventory lists

  • And much, much more…

If you would like to learn more about any of the services we offer, please contact us.

My Property has construction defects and deferred maintenance – can you handle these issues?

Yes.

MSI has successfully administered over one billion dollars for major construction contracts. Not only have we completed contracts on time and ahead of schedule, we have done so in a regulated environment where exacting state and federal regulations on bidding, contract award, payment, and record keeping must be met. All the work was completed in occupied developments and was accomplished with minimum disruption to the residents and shareholders.

What are MSI’s recent accomplishments?

  • Rebuilding a power plant in Queens while continuing to supply utilities to $20,000 residents with no back-up power from Con Edison

  • Securing $631 Million Loan for a community in the Bronx at 2.4% interest for 35 years

  • Renovating Manhattan Rec. Center (vacant for over 20 years) including a pool, indoor basketball court and tennis courts at no cost to residents

  • Transitioning a community in Brooklyn back under HCR Supervision including the adherence of all HCR procedures

What are your office hours?

MSI’s corporate office located at 2104 First Avenue, New York, NY 10029, is open Monday through Friday from 9:00 am to 5:00 pm.

Do you handle property management emergencies?

Yes.

We have after-hours and weekend emergency numbers that are provided to all of our residents at each property we manage. Common emergencies such as broken pipes, leaking roofs, flooded floors, etc… are typically handled by on-site personnel.

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© 2020 by Marion Scott Real Estate, Inc.

2104 First Avenue New York, NY 100298

P:  212-876-6800

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